Soft skills revolve around emotional awareness, benefits, confidence, ability to work with those around you and to understand people, and making a good team member. These skills, however, are sometimes brushed aside since they are difficult to quantify, unlike the hard skills. Good humor and ability to understand your colleagues, for instance, may not be an important aspect of a resume, but when most employees lack strong soft skills, the effects are felt immediately; a general decrease in productivity caused by ineffectiveness in communication and interactions.
Soft skill is an important part of a successful career, however developing the soft skill at your workplace is very difficult. Although they may not help an employee master a job-related task or perform a particular task; they are valuable components of the learning process in an organization. However, there are some strategies proven to train your employees on acquiring soft skills. Some of the corporate methods of developing soft skills include:
Programs and Seminars
Training and seminars offered at local events would be helpful for your team members who need to improve their soft skills. Taking your employees for training programs will help them get a wakeup call in realizing how to be good-natured, sociable and communicative. Soft skill is not quantifiable, therefore, you may find it difficult to convince your employees that they need them.
Be a Role Model
You can also develop soft skills in the workplace by being a role model. How can your staff follow your direction if they do not see you practicing the same? You must be a person you want your team members to be. Set good examples and the rest of the team will follow.
As a manager, the best way to help your employees in developing soft skills is through feedback. Soft skill training is an amazingly gradual process since it requires a change in habits and personality rather than a change in knowledge. You should lead your team members the right way and punish them if they go the wrong way now and then.
Team Building Exercise and Retreats
Team building and retreats are occasions that most employees look forward to regardless of the company or organization. Outdoor team building; a resort, a hotel, a beach or anything outside the routine will liven any team. Employees need their co-workers outside the office to bond as people and not just as associates.
Once the retreats have helped the employees establish connections outside the office, it is easier for them to view each other as friends in the workplace and unveil the hidden soft side of each other. Occasionally, schedule to treat your staff to such activities.
You can also consider taking them for a seminar that will help them develop their soft skills. When it comes to seminar and conference facilities. Book a training room rental and come up with a workshop that aligns with your teams’ needs. You can also consider hiring a trainer and get your employees to spend a day or two learning new skills.
E-learning programs will help your employees learn about soft skills in their workplace instead of getting out of the office. Making soft skills and e-learning tools, training modules and soft skill training courses available to your team members will help you improve their interactivity and compatibility and that of the workplace. E-learning has proved to be the perfect method in developing soft skills. It has also helped in getting all the employees in the same page.
Set Measurable Performance Goals
Soft skills are not measurable. You can, however, set specific performance targets that can be used to measure soft skills. 30 percent increase in customer satisfaction, for instance, would be a performance goal to gauge communication skills, which is a typical example of soft skills. These performance goals will help you track team members’ progress. However, you will need to offer them additional support if they fail to achieve a certain number by the end of a certain period.
Although developing soft skills is a difficult task, it is necessary for the organization. An office with the highest level of soft skills in all its different branches is like a car’s brand new engine; operating at its maximum efficiency. Therefore, focus on ensuring your employees acquire these skills. It will make it easier for the management and even for the employees to meet their targets.