We spend most of our time in the workplace. Maintaining a healthy and friendly environment for all staff makes it an excellent place for everyone. If the environment is not conducive, there will be too much frustration and negative energy. It gets even worse when you have to deal with incompetent employees who may drag you behind. Even with competent employees, you may still find yourself stuck when an employee takes an unplanned leave either due to sickness or family emergencies.
You may also get to a point where you require downsizing to cut down on cost and to improve your sales. In such a situation, cross training becomes mandatory. It will ensure that the human resource is fully optimized and guarantee you efficiency in case one of your employees is absent.
Once your cross-train your staff, duties can be completed faster and even boost teamwork. A sense of responsibility will be created as none of your team will feel indispensable. If you have not yet carried out this vital task, here some tips:
Create interest in your staff before you even plan on how to cross-train them. Discuss a specific role and show them how exciting it would be to learn it. Let them see how the role will contribute to their career developments. Once they understand that learning the role is beneficial to them rather than the company, they will be willing to take up the training. This will ensure that they will not block their minds during training as they will be more open to ideas.
Make it a team activity
Do not plan your schedules without involving the team. Inform them in advance of our plans and ask for their contribution. You do not always have to lead the training. Share notes with some of the staff and task them with the role of training. Take a back seat and watch them train their teammates. You can only chip in whenever required. This will create confidence in them and will make it easy for them to learn as they train.
Create learning groups
When staff work together towards a common goal, learning becomes easy and interesting. Form groups among your team and select a team leader for each. You can hire a training room rental for them where they can meet for group discussions and presentations.
For each training session, set a goal. Do not train without a clear goal and objective. Share with your employees the objectives of the training and your expectations. You can even set a quiz at the end of the training to ensure they remain focused. Encourage positive competition among the staff for better results.
To achieve better results in your cross training, set a reward for the best teams. Do not base your reward on one test. You can plan for quarterly rewards and take your employees out for lunch or even a seminar. Use the opportunity to give them feedback on progress and share their scores. This will challenge those not doing so well to improve and motivate the top performers to keep shining. Use this opportunity to present awards to the best team. You do not have to spend too much on the gift. A simple treat for lunch will be a great motivation to the team. If you do not have adequate space to host all the team members for such an activity, consider hiring a classroom rental in Singapore. In such a space, you can even bring your projectors and make presentations.
Cross training will not only be rewarding to the company but also to the employees. It will place them at pivotal points for promotions and increase their competitive edge in the job market. Hire a training room rental in Singapore occasionally and cross train your employees. They will be glad to handle more duties in the office and this will give them a sense of belonging. Use the above tips to make your cross training easy and realistic.